Shift Supervisor Trainee

The Regional Municipality of Durham; Panama City Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Panama City Beach, Florida. This entry-level position focuses on developing supervisory and management skills through practical training and customer service excellence. Candidates should possess key skills such as deductive reasoning and flexibility for various working hours.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Experience in retail preferred.
• Must be flexible in scheduling.

Responsibilities

• Supervise store crew by assigning and following up on activities.
• Assist customers with questions and complaints.
• Maintain customer/patient confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise the store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full-time

Pay Range

The typical pay range is $16.00 - $23.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 07/08/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.