Shift Supervisor Trainee

CVS Health; Oro Valley (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

The Hispanic Alliance for Career Enhancement seeks a Shift Supervisor Trainee to prepare for a supervisory role within CVS Health. This entry-level position involves training and managing store operations, promoting customer service, and fostering a positive shopping experience. Ideal for those looking to advance in retail leadership, the role offers comprehensive training and potential for promotion.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Flexibility to work various shifts including mornings, overnights, and weekends.
• No formal education requirement but preferred.
• Retail experience is a plus.

Responsibilities

• Supervise the store's crew by assigning and directing activities.
• Assist customers with questions and enhance customer service.
• Ensure smooth operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy to ensure a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering a workplace where everyone feels valued and belongs.

Benefits

Our benefits include affordable medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/22/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.