Shift Supervisor Trainee

CVS Health; Oceanside (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Oceanside, CA. This entry-level role focuses on developing supervisory skills through training and hands-on experience in store management and customer service. Trainees will learn to support store operations and enhance customer loyalty, with potential for promotion to supervisory positions upon successful completion of training.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Deductive reasoning and analytical skills are crucial.
• Advanced communication skills are necessary for customer interactions.
• Flexibility to work various shifts is required.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions and promote customer service culture.
• Lead store staff in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, assign tasks, and follow up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, issues, and complaints
   • Promote CVS customer service culture—greeting, offering help, and thanking customers
   • Handle customer relations in accordance with company policies
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $17.25 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

Application deadline: 08/11/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.