Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Nutley (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Une entreprise de santé renommée recherche un Shift Supervisor Trainee pour aider à diriger une équipe et à assurer l'excellence du service client. Le candidat idéal aura une forte capacité de raisonnement déductif et des compétences en communication. Ce rôle fournit une excellente opportunité d'évoluer vers des postes de gestion supérieurs après la formation.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Qualifications

• Compétences en raisonnement déductif et analytique.
• Maîtrise des outils informatiques et compétences en communication avancées.
• Flexibilité pour travailler tôt le matin et les week-ends.

Responsibilities

• Superviser l'équipe du magasin et diriger les activités.
• Assister les clients avec leurs questions et problèmes.
• Promouvoir la culture du service à la clientèle de CVS.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful training completion, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Work Hours & Pay

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.24 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness and assistance programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.