Shift Supervisor Trainee

State Farm Mutual Automobile Insurance Company; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee. This entry-level position offers training for higher supervisory roles while overseeing store operations and customer service. Ideal candidates should have strong analytical skills, excellent communication, and a flexible schedule. Comprehensive benefits included.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Analytical and communication skills are essential.
• Flexible schedule including early mornings, overnights, and weekends preferred.

Responsibilities

• Supervise store crew and work effectively with management.
• Assist customers with questions and handle relations issues.
• Drive store performance and ensure smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Excellent communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain necessary skills, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These roles support store management by driving store performance, ensuring smooth operations, and leading staff in the absence of a manager, with responsibilities including opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy to ensure a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Excellent communication skills.
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 40

Time Type: Full-time

Pay Range: $17.25 - $26.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 09/01/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.