Shift Supervisor Trainee

Twyford Law Office; Monroeville (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee for its Monroeville location. This entry-level position prepares employees for supervisory roles, focusing on team management and excellent customer service. Trainees will learn essential operations and management skills, with the expectation of promotion upon successful completion of training.

Qualifications

• Strong communication skills and ability to work flexible hours required.
• Experience in retail preferred.

Responsibilities

• Supervise store crew activities, including assigning and directing tasks.
• Assist customers with questions and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Strong communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture — greet, offer help, thank customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical, and computer skills. Strong communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

For more information on benefits, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/30/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.