Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Milford (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee in Milford, CT. This entry-level role prepares employees for supervisory positions, focusing on management skills and customer service. Trainees will oversee store operations, ensuring a positive shopping experience and supporting store performance.

Benefits

Comprehensive benefits package

401(k) with matching

Tuition assistance

Flexible schedules

Paid time off

Qualifications

• Required skills include deductive reasoning, analytical skills, and advanced communication.
• Retail experience is preferred but not mandatory.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business—including building customer loyalty through exceptional service—and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture—greeting, offering help, and thanking customers
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Weekly Hours: 29

Time Type: Part time

Pay Range: $17.10 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 08/14/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.