Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Miami (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health solutions is looking for a Shift Supervisor Trainee. This entry-level role will prepare you for supervisory responsibilities in retail management, focusing on customer service and operational tasks. Successful completion leads to promotion options to Operations Supervisor or Shift Supervisor roles, emphasizing effective teamwork and excellence in service.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings, overnights, weekends.
• Retail experience preferred.

Responsibilities

• Supervise store crew and communicate with management.
• Assist customers and maintain confidentiality.
• Ensure positive shopping experience.
• Follow company policy for customer relations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full time

Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Our colleagues are our future. We value diversity and are committed to fostering an inclusive workplace where everyone feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, retiree medical, and more.

For more information, visit CVS Benefits.

Application deadline: 09/02/2025.

We consider qualified applicants with arrest or conviction records in accordance with laws.