Shift Supervisor Trainee

Nuvance Health; Marlboro Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to develop management skills in a retail environment. This role involves supervising staff, managing customer interactions, and supporting store operations, with opportunities for advancement upon successful completion of training.

Benefits

Comprehensive benefits including medical plans

401(k) and employee stock purchase plans

Wellness programs and paid time off

Flexible schedules and tuition assistance

Qualifications

• Ability to work a flexible schedule including weekends and overtime as needed.

Responsibilities

• Supervise the store's crew and manage customer relations.
• Assist in ensuring smooth store operations when no manager is onsite.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing, and following up on all activities.
• Effectively communicate information to and from store management and crews.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues according to company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Pay Range: $16.24 - $26.00 per hour

The pay range is indicative; actual offers depend on experience, education, geography, and other factors.

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 09/17/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.