Shift Supervisor Trainee

CVS Health; Marion (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles within their stores. This entry-level part-time position involves managing store operations and providing exceptional customer service. Candidates should possess strong reasoning, analytical, and communication skills, with a dedication to the CVS customer service culture.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnight, and weekends.
• Experience in retail is preferred.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on activities.
• Assist customers with questions and promote customer service culture.
• Lead the store team during the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank customers)
8. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, and weekends, with overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $24.00 per hour. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical options. For more details, visit our benefits page.

Application deadline: 09/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.