Shift Supervisor Trainee

The Regional Municipality of Durham; Live Oak (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join CVS Health as a Shift Supervisor Trainee, an entry-level position that prepares you for future supervisory roles within the company. You will gain essential management skills while ensuring exceptional customer service to foster loyalty and customer satisfaction. With flexibility in work hours and comprehensive benefits, this part-time role offers growth opportunities in a supportive environment.

Benefits

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Effective communication with management and staff is crucial.
• Customer service skills essential for assisting customers.
• Flexibility in working hours including early mornings and weekends preferred.

Responsibilities

• Supervise store crew and manage daily activities.
• Promote CVS customer service culture.
• Lead store staff in absence of a manager.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

**Essential Functions:**
1. Management
- Work effectively with store management and store crews.
- Supervise the store's crew by assigning, directing, and following up on all activities.
- Communicate effectively with management and staff.
2. Customer Service
- Assist customers with questions, problems, and complaints.
- Promote CVS customer service culture: Greet, offer help, and thank customers.
- Handle customer relations issues per company policy, ensuring a positive shopping experience.
- Maintain customer/patient confidentiality.

Required Qualifications
- Deductive reasoning, analytical, and computer skills.
- Advanced communication skills.
- Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications
- Retail experience preferred.

Education
- High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours
25

Time Type
Part-time

Pay Range
$16.00 - $23.00 per hour, depending on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 07/23/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.