Shift Supervisor Trainee

Nuvance Health; Lewisburg (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health is looking for a Shift Supervisor Trainee to support store management and enhance customer loyalty. This entry-level part-time position prepares employees for higher supervisory roles and involves training in operations and management skills. The ideal candidate should possess strong analytical skills, be flexible in schedule, and focus on exceptional customer service.

Benefits

Comprehensive medical plans

401(k) with matching contributions

Employee stock purchase plans

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills required.
• Ability to work a flexible schedule including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Supervise store crew and direct activities.
• Assist customers with questions and complaints.
• Promote customer service culture.
• Complete all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise the store crew by assigning, directing, and following up on all activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS’s customer service culture (greet, offer help, thank customers)
8. Handle customer relations issues per company policy and promote positive shopping experiences
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part-time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. The actual offer depends on experience, education, location, and other relevant factors.

Benefits

We offer comprehensive benefits including affordable medical plans, a 401(k) with matching contributions, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/04/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.