Shift Supervisor Trainee

CVS Health; League City (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to develop management skills and support store operations. This entry-level position involves supervising staff, assisting customers, and ensuring smooth daily operations. Candidates should possess strong analytical and communication skills, with flexibility to work various shifts. Comprehensive benefits are offered, including medical plans and tuition assistance.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various shifts including early mornings and weekends.
• High School diploma preferred but not required.

Responsibilities

• Supervise store crew activities and manage tasks.
• Assist customers with questions and promote customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop management skills, learns about key business aspects, and CVS/pharmacy culture.

Upon successful completion of training, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, assign tasks, and follow up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 30
Time type: Full time
Pay range: $16.00 - $24.00 per hour, depending on experience and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/12/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.