Shift Supervisor Trainee

Nuvance Health; Layton (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Layton, Utah. This entry-level role entails managing store operations, supervising staff, and providing exemplary customer service in a fast-paced retail environment. Upon successful training completion, representatives will qualify for higher-level supervisory positions. Benefits include comprehensive medical plans, 401(k), paid time off, and more, creating a supportive and growth-oriented experience.

Benefits

Comprehensive medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew and manage operations.
• Assist customers with inquiries and uphold customer service culture.
• Complete opening and closing procedures when no manager is on-site.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle all customer relations issues according to company policy and promote a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.00 - $26.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

The application window closes on 09/18/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.