Shift Supervisor Trainee

The Regional Municipality of Durham; Lakeville (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee for a part-time position. This entry-level role prepares employees for supervisory roles within the store, focusing on exceptional customer service and operational management. Ideal candidates will have strong communication skills and a flexible schedule.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and deductive reasoning skills are fundamental.
• Basic computer proficiency required.
• Flexible schedule including weekends and overnights appreciated.

Responsibilities

• Supervise store activities and manage staff during shifts.
• Assist customers with issues and promote customer service culture.
• Lead opening and closing procedures when required.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, issues, and complaints
7. Promote CVS's customer service culture—greeting, offering help, and thanking customers
8. Handle customer relations issues per company policy, ensuring positive shopping experiences
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time position
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location

We offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/31/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.