Shift Supervisor Trainee

Nuvance Health; Lakeland (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health is seeking a Shift Supervisor Trainee for part-time shifts designed to prepare employees for supervisory roles. You will assist with store management tasks, ensure customer satisfaction, and build a loyalty-driven environment. Join a team dedicated to enhancing the healthcare experience by providing exceptional service.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness and counseling programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Must have advanced communication skills.
• High School diploma preferred but not required.
• Ability to work flexible hours including weekends and overnights.

Responsibilities

• Supervise store staff and manage store operations.
• Assist customers with problems and promote customer service culture.
• Ensure smooth operations when no manager is present.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and about CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store staff through assigning and monitoring activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (Greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness and counseling programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered per applicable laws.