Shift Supervisor Trainee

Austin Bar Assocation; Lake Jackson (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Lake Jackson, TX. This entry-level role prepares candidates for supervisory positions by developing management and customer service skills. Trainees will learn vital aspects of store operations and customer relations, with opportunities for promotion upon successful completion of training.

Benefits

Comprehensive medical plans

401(k) matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong communication skills and flexibility for various shifts is essential.
• Deductive reasoning and analytical skills are important for the role.

Responsibilities

• Assist customers with questions and promote CVS's customer service culture.
• Supervise store crew, assign tasks, and maintain store operations.
• Lead store staff in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Strong communication abilities

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS's customer service culture: greet, offer help, and thank customers.
• Handle customer relations issues per company policy, fostering a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Strong communication abilities. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time position
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

The application window closes on 08/31/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.