Shift Supervisor Trainee

Nuvance Health; Laguna Niguel (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health is seeking a Shift Supervisor Trainee in Laguna Niguel, California. This part-time role will develop supervisory skills through essential customer service functions and management training. Trainees will oversee store activities and ensure a positive shopping experience while supporting store operations. A high school diploma is preferred, and candidates should possess strong analytical and communication skills.

Benefits

Affordable medical plans

401(k) with match

Tuition assistance

Paid time off

Flexible work schedules

Qualifications

• Entry-level position preparing for supervisory roles.
• Requires customer service and communication abilities.
• Flexibility to work various shifts preferred.

Responsibilities

• Supervise store crew activities and communicate with staff.
• Assist customers with questions, maintaining confidentiality.
• Promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support store management by driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew activities, including assigning and following up.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS’s customer service culture (greet, offer help, thank).
   • Handle customer relations issues according to company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education: High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 24

Time Type: Part time

Pay Range: $17.95 per hour

Our team reflects the communities we serve and we are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits:

• Affordable medical plans, 401(k) with match, employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/03/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.