Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Kennesaw (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee to develop management skills and support store operations. This entry-level position involves supervising staff, ensuring customer satisfaction, and learning about CVS/pharmacy culture. Ideal candidates will possess strong communication and analytical skills, with a flexible schedule.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

No-cost wellness and counseling programs

Flexible work schedules

Paid time off

Family leave

Qualifications

• Ability to work flexible hours, including early mornings, overnights, and weekends.
• Ability to work overtime as needed.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions and promote customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop management skills, completes training on key business aspects (e.g., building customer loyalty through exceptional service), and learns about CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, assign tasks, and follow up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Qualifications

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Ability to work flexible hours, including early mornings, overnights, and weekends
• Ability to work overtime as needed

Preferred Qualifications

• Retail experience

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay Range

The typical pay range is $16.00 - $24.00 per hour. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness and counseling programs
• Flexible work schedules, paid time off, family leave, and other benefits

For more information, visit CVS Benefits.

The application window closes on 08/11/2025. Qualified applicants with arrest or conviction records will be considered per legal requirements.