Shift Supervisor Trainee

The Regional Municipality of Durham; Hurley (MS); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is hiring a Shift Supervisor Trainee to oversee store staff, enhance customer service, and support management. This part-time role offers training for future supervisory positions, requiring skills in communication, management, and a flexible schedule. Comprehensive benefits and a competitive hourly wage make this an attractive opportunity for qualified candidates.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Wellness and support programs

Qualifications

• Entry-level position preparing for supervisory roles.
• Flexibility in scheduling including weekends and overnights.
• Preferred retail experience.

Responsibilities

• Supervise store staff and assist customers effectively.
• Communicate with management and ensure smooth operations.
• Drive customer loyalty through quality service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness and support programs.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/09/2025

Qualified applicants with arrest or conviction records will be considered according to law.