Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hudson (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you'll gain valuable management skills and experience in a dynamic retail environment. This entry-level position prepares you for future supervisory roles, allowing you to lead a dedicated team while ensuring exceptional customer service. With a focus on building customer loyalty and a supportive work culture, you'll be part of an organization committed to transforming health care. If you're ready to take the next step in your career with flexible hours and a comprehensive benefits package, this opportunity is perfect for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility in working hours is required for this role.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility in working hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew through assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency
• Advanced communication skills
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Retail experience

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 29
• Time type: Part-time
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/04/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.