Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Houston (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee in Houston. This entry-level position prepares candidates for higher-level supervisory roles, emphasizing customer service and operational excellence. Successful trainees will have opportunities for advancement and will play a key role in store management and customer relations.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible benefits such as paid time off

Tuition assistance

Qualifications

• Supervisory roles preparation and training.
• Ability to work flexible schedules including early mornings and weekends.
• Experience in retail is preferred.

Responsibilities

• Lead store staff and ensure smooth operations.
• Assist and handle customer relations.
• Promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Education

High School diploma or equivalent preferred

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy and promote positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. The actual salary will depend on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness and assistance programs, including screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible benefits such as paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical options.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/27/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.