Shift Supervisor Trainee

CVS Health; Hermosa Beach (CA); On-site; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This part-time position involves training in operations, customer service, and management responsibilities. Trainees will learn to drive store performance and enhance customer loyalty through exceptional service. Comprehensive benefits are included.

Benefits

Comprehensive benefits

Medical

401(k)

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Retail experience preferred.
• Effective communication and analytical skills required.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions and promote CVS service culture.
• Ensure smooth operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Effective communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

• Apply deductive reasoning, analytical, and computer skills.
• Demonstrate advanced communication skills.
• Work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Management Responsibilities

• Work effectively with store management and staff.
• Supervise store crew activities, assign tasks, and follow up.
• Communicate effectively with management and staff.

Customer Service Responsibilities

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture: greet, help, and thank customers.
• Handle customer relations issues per company policy and ensure a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Retail experience.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Employment type: Part-time

Pay range: $18.72 per hour

Benefits

Comprehensive benefits including medical, 401(k), stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 07/20/2025

Additional Information

• Seniority level: Internship
• Job function: Management and Manufacturing
• Industries: Hospitals and Healthcare