Shift Supervisor Trainee

Nuvance Health; Hampton (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to support store performance and enhance customer loyalty. This entry-level role provides essential training and prepares the trainee for advancement into supervisory positions, focusing on customer service and team management.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible benefits

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and problems, ensuring positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain experience, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, assign tasks, and follow up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy and promote positive shopping experiences.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible benefits like paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more info, visit CVS benefits.

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.