Shift Supervisor Trainee

Agnello & Rogers; Granite City (IL); On-site; Full time

Job summary

Agnello & Rogers seeks a Shift Supervisor Trainee to oversee daily operations in the store, ensuring excellent customer service and managing staff effectively. This entry-level position is an excellent opportunity for those looking to grow within the retail industry, with comprehensive training available for future supervisory roles.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store crew through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Lead the store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise the store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with law.