Shift Supervisor Trainee

CVS Health; Frederick (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Frederick, MD. This entry-level role prepares employees for supervisory positions by providing essential training in operations, management, and customer service. Successful trainees may be promoted to Operations Supervisor or Shift Supervisor roles, ensuring high-quality service and store performance.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Experience in retail preferred.

Responsibilities

• Supervise the store’s crew and ensure smooth operations.
• Assist customers with questions and promote CVS service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Education

High School Diploma Or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Management: Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with their questions, problems and complaints. Promote CVS customer service culture. (Greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality.

Required Qualifications

• Experience in retail (preferred).

Education

High School Diploma Or Equivalent Preferred But Not Required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour. The actual offer depends on experience, education, geography, and other relevant factors.

Benefits

Our benefits include affordable medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit CVS Benefits.

Application deadline: 07/30/2025.