Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Frederick (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop supervisory skills while providing exceptional customer service. Trainees will engage in essential management training, learning to lead store staff and ensure smooth operations. With a commitment to fostering customer loyalty and a supportive work environment, this role paves the way for future leadership opportunities within the company. If you're ready to embark on a rewarding career in retail management, this position is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong deductive reasoning and analytical skills are essential.
• Advanced communication skills are crucial for customer interaction.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the store management team in driving store execution and performance, while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 07/30/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.