Shift Supervisor Trainee

Fenningham, Dempster & Coval LLP; Forney (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to develop supervisory skills in a part-time entry-level position. This role involves customer service, overseeing store staff, and managing operations in the absence of a manager. Trainees completing the program are eligible for promotion to supervisory positions, with support for driving store performance and building customer loyalty.

Benefits

Comprehensive medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings, nights, weekends, and overtime.
• Retail experience preferred.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions and issues, promoting excellent customer service.
• Lead store staff when no manager is onsite, ensuring smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 15

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive benefits, including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 08/31/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.