Shift Supervisor Trainee

U.S. Bankruptcy Court - District of CT; Enfield (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee who is ready to embark on a rewarding career path in retail management. This entry-level role offers a unique opportunity to gain hands-on experience while learning essential supervisory skills. As a trainee, you'll work closely with store management and staff, ensuring smooth operations and delivering exceptional customer service. With a commitment to fostering a supportive work environment, this position paves the way for future advancement within the company. If you're passionate about retail and eager to grow, this role is perfect for you.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Family leave

Qualifications

• Strong communication and analytical skills required.
• Ability to work flexible schedules including nights and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, and weekends, with overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time Type: Full time

Pay Range: $17.10 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost wellness and assistance programs.
• Flexible work schedules, paid time off, family leave, and other resources.

For more information, visit CVS Benefits.

The application window closes on: 07/07/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.