Shift Supervisor Trainee

The Regional Municipality of Durham; East Windsor Township (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee. This entry-level role prepares candidates for supervisory responsibilities while developing crucial management and customer service skills. The ideal applicant should possess strong analytical abilities and excellent communication skills, with a flexible schedule to meet store needs. This role will support the overall store execution and enhance customer loyalty.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs and counseling

Flexible work schedules

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills are required.
• Flexible schedule needed, including weekends and overtime.
• Advanced communication skills essential in a retail environment.

Responsibilities

• Supervise store crew activities and ensure effective communication.
• Assist customers, promoting excellent service and maintaining confidentiality.
• Handle customer relations and drive store performance.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greeting, offering help, thanking).
4. Handle customer relations issues according to company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.24 - $24.00 per hour. Actual offer depends on experience, education, location, and other factors.

Our team reflects the communities we serve and is committed to fostering a workplace where every colleague feels valued and included.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.