Shift Supervisor Trainee

The Regional Municipality of Durham; East Bridgewater (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to support store operations and enhance customer loyalty. This entry-level position involves management tasks and customer service duties, providing opportunities for promotion. Ideal candidates possess strong analytical and communication skills, and flexibility for various shifts.

Benefits

Comprehensive medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Preferred retail experience.

Responsibilities

• Supervise store crew through assigning, directing, and follow-up activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain skills in operations and management, learns about building customer loyalty through exceptional service, and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and enhancing customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and follow-up activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy to ensure a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

The application deadline is 09/16/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.