Shift Supervisor Trainee

The Regional Municipality of Durham; Eagan (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to build essential supervisory skills in a full-time role. Successful candidates will assist in managing store operations, promote customer service, and complete management training. This entry-level position offers competitive pay and significant benefits including medical plans, 401(k), and flexible schedules.

Benefits

Comprehensive medical plans

401(k) with company match

Employee stock purchase plans

Wellness programs

Paid time off and flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills are essential.
• Flexibility for various shifts needed.

Responsibilities

• Supervise store crew activities and manage tasks.
• Assist customers with inquiries and complaints.
• Promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support store management by driving store performance, ensuring smooth operations, and leading staff in the absence of a manager.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS’s customer service culture (greet, help, thank)
4. Handle customer relations issues per company policy and foster positive shopping experiences
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Hours: 40 hours/week

Type: Full-time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical options. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/31/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.