Shift Supervisor Trainee

Nuvance Health; Dunkirk (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health seeks a Shift Supervisor Trainee, an entry-level role preparing individuals for supervisory positions. This role encompasses management of store operations and customer service, ensuring customer satisfaction, and executing store performance goals. Candidates should possess strong communication skills and an openness to flexible working hours.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong communication and analytical skills required.
• Ability to work flexible schedules, including weekends and overtime.
• Retail experience preferred.

Responsibilities

• Supervise store crew and assist customers with inquiries.
• Ensure positive shopping experiences and maintain customer confidentiality.
• Support store management with daily operations.

Skills

Deductive reasoning

Analytical skills

Strong communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical, and computer skills. Strong communication skills. Ability to work flexible schedules, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $26.00 per hour. The actual offer depends on experience, education, location, and other factors.

Our colleagues are our future. We foster a workplace where everyone feels valued and included.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/03/2025

Qualified applicants with arrest or conviction records will be considered per legal requirements.