Shift Supervisor Trainee

The Regional Municipality of Durham; Dover (DE); On-site; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to develop management skills through hands-on training. This position involves supervising store staff, assisting customers, and ensuring smooth operations. Ideal candidates are able to work flexible hours and embody strong communication and analytical skills. Upon training completion, opportunities for promotion to higher supervisory roles are available.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Family leave

Qualifications

• Strong deductive reasoning and analytical skills required.
• Proficient in computer and communication skills.
• Ability to work flexible hours including weekends and overtime.

Responsibilities

• Supervise store crew and support management in operations.
• Assist customers and ensure a positive shopping experience.
• Lead staff and manage store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Communication

Computer proficiency

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to build skills in management, operations, and customer service, and learns about CVS/pharmacy's culture and business.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 25

Time Type: Part time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and they belong.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, and more

For more details, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on: 09/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.