Shift Supervisor Trainee

Nuvance Health; Denver (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Nuvance Health is seeking a Shift Supervisor Trainee to develop management skills for future roles. This full-time entry-level position focuses on customer service and store operations, providing a pathway to supervisory roles. Benefits include comprehensive pay, flexible schedules, and training opportunities.

Benefits

Medical plans

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Analytical and advanced communication skills required.
• Flexibility to work various shifts, including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Supervise store crew and communicate store operations.
• Assist customers with questions and promote CVS customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues per company policy to promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Work Hours & Compensation

Anticipated weekly hours: 40. Full-time role. Pay range: $16.00 - $24.00 per hour, based on experience, education, and location.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 09/02/2025. Qualified applicants with arrest or conviction records will be considered per legal requirements.