Shift Supervisor Trainee

The Regional Municipality of Durham; Dallas (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is looking for a Shift Supervisor Trainee in Dallas, GA. This entry-level position offers training for supervisory roles, emphasizing exceptional customer service and operational efficiencies. Trainees who excel may quickly move up to essential leadership roles within the store management team.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Flexibility for early mornings, overnights, weekends, and overtime.
• Retail experience preferred.

Responsibilities

• Supervise store crew and ensure effective communication with staff.
• Assist customers with inquiries and maintain a positive shopping experience.
• Lead store staff when no manager is present.

Skills

Analytical skills

Communication skills

Computer skills

Deductive reasoning

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop skills for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank customers)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness programs, counseling, financial coaching
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/22/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.