Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Conway (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level role involves developing supervisory skills through management training while supervising store crew activities and assisting with exceptional customer service. The role offers flexible hours and potential for promotion into supervisory positions.

Benefits

Comprehensive medical plans

401(k) and stock purchase plans

Wellness programs

Tuition assistance

Paid time off and flexible schedules

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills needed.
• High School diploma or equivalent preferred.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with inquiries and promote customer service culture.
• Maintain confidentiality of customer information.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support store management by driving store performance, ensuring smooth operations when managers are absent, and leading the team through opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, issues, and complaints
3. Promote CVS's customer service culture by greeting, helping, and thanking customers
4. Handle customer relations in accordance with company policy, fostering a positive shopping experience
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience (preferred)

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25
Time type: Part-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on: 08/05/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.