Shift Supervisor Trainee

The Regional Municipality of Durham; Converse (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor Trainee in Converse, TX. This entry-level position prepares candidates for supervisory roles by developing management skills and promoting customer service excellence. Successful trainees may advance to Operations or Shift Supervisor roles after training. Comprehensive benefits include flexible scheduling and wellness programs.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work a flexible schedule including early mornings, nights, and weekends.
• Customer service experience preferred, especially in retail.
• Strong communication and management skills necessary.

Responsibilities

• Supervise store crew and ensure effective operations.
• Assist customers and promote CVS customer service culture.
• Maintain customer confidentiality and handle relations issues.

Skills

Analytical skills

Deductive reasoning

Communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information between store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank customers)
8. Handle all customer relations issues according to company policy, promoting a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part-time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. The actual offer depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/03/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.