Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Chesterfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to develop management skills while providing exceptional customer service. Trainees will learn the ins and outs of store operations, preparing for future supervisory positions. With a focus on building customer loyalty and ensuring smooth operations, this position is ideal for those looking to grow within a dynamic retail environment. Enjoy a competitive pay range and a comprehensive benefits package that supports your well-being and career development.

Benefits

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

No-cost wellness programs

Counseling programs

Financial programs

Qualifications

• Strong communication skills and ability to work flexible hours.
• Deductive reasoning and analytical skills are essential.

Responsibilities

• Supervise store crew and communicate effectively with management.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance, and by building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical, and computer skills. Strong communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 32
• Time type: Full time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors

Benefits

We offer a comprehensive, competitive benefits package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, counseling, and financial programs
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/23/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.