Shift Supervisor Trainee

Barmont; Chester (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee to support store management operations and enhance customer service. This is a part-time entry-level position where you will learn the fundamentals of managing store functions, ensuring customer satisfaction, and communicating effectively with the store team. After successful completion of training, trainees may be promoted to full supervisory roles within the organization.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible benefits like paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills and computer proficiency needed.
• Flexible schedule including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with questions and promote customer service culture.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture (greeting, offering help, thanking).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Work Hours & Compensation

Anticipated weekly hours: 20

Part-time position

Pay range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible benefits like paid time off, family leave, dependent care resources, tuition assistance, and retiree medical options.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.