Shift Supervisor Trainee

The Regional Municipality of Durham; Channelview (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee in Channelview, Texas. The role involves preparing for supervisory responsibilities by supporting store operations and enhancing customer service. This entry-level position offers the potential for promotion to higher supervisory roles and requires strong communication and management skills.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills necessary.
• Flexibility in scheduling, including early mornings and weekends.

Responsibilities

• Supervise store staff, assign tasks, and follow up on activities.
• Assist customers with questions, problems, and complaints.
• Lead the store in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy to ensure a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Our team reflects the communities we serve and we are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

Our benefits include affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/17/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.