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Shift Supervisor Trainee

CVS Health

Canton (MS)

On-site

USD 10,000 - 60,000

Part time

30+ days ago

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Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position prepares you for future supervisory roles while providing essential training in operations and management. You will gain valuable experience in customer service and store management, ensuring smooth operations and customer satisfaction. With a focus on building loyalty through exceptional service, this role offers a unique opportunity to grow within a leading health solutions company. If you're passionate about customer care and looking for a flexible part-time position, this could be the perfect fit for you.

Benefits

Medical plans
401(k)
Employee stock purchase plan
Wellness programs
Paid time off
Flexible schedules
Family leave

Qualifications

  • Strong analytical and communication skills are essential for this role.
  • Flexibility in scheduling is required, including nights and weekends.

Responsibilities

  • Supervise store crew activities and ensure effective communication.
  • Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning
Analytical skills
Computer skills
Advanced communication skills
Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions
  1. Management
  • Work effectively with store management and staff
  • Supervise store crew activities, including assigning, directing, and following up
  • Communicate effectively with management and staff
  1. Customer Service
  • Assist customers with questions, problems, and complaints
  • Promote CVS customer service culture (greet, offer help, thank)
  • Handle customer relations issues per company policy and promote positive shopping experiences
  • Maintain customer confidentiality
Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 24

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 07/16/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.

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