Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Camp Springs (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level role prepares employees for higher supervisory positions by training in management skills and customer service. Successful trainees can advance to Operations Supervisor or Shift Supervisor roles, ensuring smooth store operations and customer satisfaction.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crew members.
3. Supervise store activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, fostering a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29 hours/week

Time Type

Part-time

Pay Range

The typical pay range is $0.00 - $0.00. Actual compensation depends on experience, education, location, and other factors.

Our people fuel our future. We value diversity and are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Great Benefits for Great People

We offer competitive pay and benefits, investing in colleagues' physical, emotional, and financial wellness, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/10/2025.

Applicants with arrest or conviction records will be considered in accordance with applicable laws.