Shift Supervisor Trainee

Todd & Weld, LLP; Cambridge (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee. This entry-level position prepares you for higher supervisory roles by training in management skills and customer service. Flexible hours and teamwork are crucial, with competitive pay and advancement opportunities upon successful training completion.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Paid time off

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytics, computer usage, and advanced communication.
• Flexible schedule including weekends and overtime is necessary.
• Preferred: Retail experience.

Responsibilities

• Supervise store crew and manage store operations when no manager is present.
• Assist customers with inquiries to promote store service culture.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy, promoting a positive shopping experience
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 28

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness, tobacco cessation, weight management programs, counseling, and financial coaching
• Flexible benefits such as paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/03/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.