Shift Supervisor Trainee

The Regional Municipality of Durham; Berea (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee in Ohio to develop supervisory skills and support overall store performance. This entry-level role involves managing store staff, enhancing customer services, and ensuring smooth operational processes. Successful trainees may progress to higher supervisory positions.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime.
• Deductive reasoning and analytical skills required.
• Advanced communication skills essential for customer service.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions, problems, and complaints.
• Ensure smooth store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00/hour (base rate, actual offer depends on various factors)

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered per applicable laws.