Shift Supervisor Trainee

CVS Health; Baywood (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare individuals for higher-level supervisory roles within a dynamic retail environment. Trainees will undergo essential training in operations and management, focusing on customer service excellence and team collaboration. The role offers a unique opportunity to develop leadership skills while contributing to a culture of care and service. If you're looking to grow in a supportive environment and make a meaningful impact, this position is perfect for you.

Benefits

Medical options

401(k) with matching

Stock purchase plan

Wellness programs

Counseling

Financial coaching

Paid time off

Flexible schedules

Tuition assistance

Retiree medical access

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in work hours is required for this role.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work varied hours

Education

High School Diploma or equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The role involves completing basic operations and management skills training, learning about key aspects of the business (e.g., building customer loyalty through exceptional service), and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Management
• Work effectively with store management and staff

• Supervise store staff through assigning, directing, and following up on activities
• Communicate effectively with management and staff

• Customer Service
• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank customers)
• Handle customer relations issues per company policy and ensure a positive shopping experience
• Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School Diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part-time

Pay Range

The typical pay range for this role is $17.25 - $26.00 per hour. Actual offer depends on experience, education, location, and other factors.

Our people fuel our future. We foster a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include medical options, 401(k) with matching, stock purchase plan, wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical access. For more, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 07/24/2025.

Qualified applicants with arrest or conviction records will be considered per law.

Additional Details

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care

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