Shift Supervisor Trainee

Bastion Law, PLLC; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee in Austin, Texas. In this entry-level role, you will engage in training to prepare for supervisory responsibilities while supporting superior customer service. Benefit from a comprehensive package, including medical plans and flexible hours, with opportunities for career advancement upon successful completion of training.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Qualifications

• Ability to work a flexible schedule, including early mornings and weekends.
• Experience in customer service.
• Retail experience preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and issues.
• Promote customer service culture and ensure confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and the ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range is $16.00 - $23.00 per hour. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit CVS Benefits.

The application deadline is 08/30/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.