Shift Supervisor Trainee

CVS Health; Athens (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Athens, GA. This entry-level role prepares employees for supervisory positions, focusing on customer service and operational excellence. Trainees will develop skills in management and customer relations while working a flexible schedule. Benefits include medical plans and paid time off.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Retail experience preferred.

Responsibilities

• Assist customers with questions, issues, and complaints.
• Supervise store crew activities and assign tasks.
• Work effectively with store management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Effective communication

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. Trainees perform work as directed to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical, and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Management

• Work effectively with store management and staff.
• Supervise store crew activities, assign tasks, and follow up.
• Communicate effectively with management and staff.

Customer Service

• Assist customers with questions, issues, and complaints.
• Promote CVS's customer service culture (greeting, helping, thanking).
• Handle customer relations in accordance with company policy, ensuring a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Retail experience.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Employment type: Part-time
• Pay range: $16.00 - $24.00 per hour, depending on experience and location.

Our benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 06/27/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job functions: Management, Manufacturing
• Industries: Hospitals and Healthcare