Shift Supervisor Trainee

The Regional Municipality of Durham; Ardmore (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level role focuses on developing management skills and supporting store performance through customer service excellence. Trainees who successfully complete the program are eligible for promotion to supervisory positions, enhancing their career development in a dynamic retail environment.

Benefits

Comprehensive medical plans

401(k) and stock purchase plans

Wellness programs and paid time off

Flexible schedules and family leave

Tuition assistance

Retiree medical access

Qualifications

• Deductive reasoning and analytical skills required.
• Effective communication ability with staff and customers.
• Flexibility to work early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store crew activities and communicate with management.
• Assist customers with issues and promote a positive shopping experience.
• Lead store staff in manager's absence.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, completes training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the program, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning and following up on tasks.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25
Time type: Part time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical access. For more information, visit CVS Benefits.

The application window closes on 09/06/2025. Qualified applicants with arrest or conviction records will be considered according to applicable laws.