Shift Supervisor Trainee

The Regional Municipality of Durham; Aliquippa (Beaver County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is hiring a Shift Supervisor Trainee in Aliquippa. This entry-level position prepares candidates for future supervisory roles in a retail environment, focusing on customer service and operational management. Successful trainees will engage with store teams and customers, ensuring a positive shopping experience while learning essential business skills.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Skills in deductive reasoning, analysis, and communication required.
• Retail experience preferred.
• Flexibility in working hours necessary.

Responsibilities

• Assist store management and lead the crew during operations.
• Ensure excellent customer service and address customer concerns.
• Supervise daily store activities and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

• Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.
• Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 08/06/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.